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Worldwide · Online visa service

VisaHQ

Visa and passport agency headquartered in Washington, DC that handles travel visa applications for virtually any destination through one online form and a network of 44 offices in 42 countries.

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Facts from its own website

Company
  • The site's copyright notice names VisaHQ.com, Inc. as the company behind VisaHQ.visahq.com · 1 Nov 2026 · “© 2003-2026 VisaHQ.com, Inc. All Rights Reserved.”
Headquarters
  • VisaHQ says it is headquartered on Embassy Row in Washington, DC.visahq.com/fact-sheet.php · 1 Nov 2026 · “VisaHQ, headquartered in the heart of Embassy Row, Washington, DC, pioneered online passport and visa services.”
  • VisaHQ's Washington, DC address is 1701 Rhode Island Ave NW, Washington, DC 20036.visahq.com · 1 Nov 2026 · “1701 Rhode Island Ave NW, Washington, DC, 20036”
Since
  • VisaHQ says it has helped travellers apply for visas online since 2003.visahq.com/about_us.php · 1 Nov 2026 · “Since 2003, VisaHQ.com has helped travellers apply online for visas to virtually any country in the world — through one universal, 100% paperless electronic form.”
What it does
  • For embassy (sticker) visas, VisaHQ takes the passport and submits the passport, application and documents to the embassy for the traveller.visahq.com/faq.php · 1 Nov 2026 · “We have to submit the passport, the application and other documents to the Embassy where the consular officer will stamp the visa onto one of the pages of the passport.”
  • For e-visas such as India's, VisaHQ handles the application online: nothing is mailed and the approval arrives by email.visahq.com/india · 1 Nov 2026 · “No documents need to be mailed to VisaHQ for processing. You will receive an Electronic Travel Authority by e-mail.”
What it sells
Travel visas · US passport issue, renewal and replacement · Corporate visa and work permit services · Visa requirements and embassy directory
Destinations
virtually any country that has a Consulate in the United StatesAs it states them; not countedvisahq.com/fact-sheet.php
Support
  • VisaHQ offers live chat, WhatsApp and phone support and says contacts are answered the same business day.visahq.com · 1 Nov 2026 · “Live chat, WhatsApp, phone — answered same business day, every time.”
  • VisaHQ shows the phone number +1-800-345-6541 next to its live chat and WhatsApp buttons.visahq.com · 1 Nov 2026 · “Live chat WhatsApp +1-800-345-6541”
  • VisaHQ's Washington, DC office is open Monday to Friday 9:00 am-5:30 pm ET and its call center Monday to Friday 9:00 am-8:30 pm ET.visahq.com/contact_us.php · 1 Nov 2026 · “Office hours Monday — Friday 9:00 am - 5:30 pm ET Call center Monday — Friday 9:00 am - 8:30 pm ET”
Last checked
1 Nov 2026

Is VisaHQ legit? Is it official?

VisaHQ is a private business, not a government website. In its own words:

  • VisaHQ describes itself as a registered third-party service provider with the US Department of State and foreign consular entities.visahq.com/fact-sheet.php · 1 Nov 2026 · “VisaHQ is a registered third party service provider with the US Department of State and foreign consular entities specialising in expediting passport and visa applications.”

Processing speed

  • For the Kenya Tourist ETA (US citizens), VisaHQ offers 2-3 business days ($83.00 embassy fee + $59.00 service fee) or next business day ($196.00 embassy fee + $59.00 service fee).visahq.com/kenya · 1 Nov 2026 · “Next business day $196.00 $59.00”
  • VisaHQ's terms mention 'Same Day' and 'Next Day' processing options, counted from the next business day after the documents reach VisaHQ.visahq.com/terms_conditions.php · 1 Nov 2026 · “Processing time should be calculated starting the next business day of the date when the documents are delivered to VisaHQ.com for "Same Day" and "Next Day" processing options.”

What it charges

As VisaHQ publishes themVisas and travel authorisations only. Where it shows the government fee separately, the line says so.
What it publishesPage and date
For US citizens, VisaHQ lists the India Tourist e-Visa (up to 30 days) at a $59.00 service fee plus a $26.00 embassy fee, $85.00 in total, processed in 2-3 business days.visahq.com/india1 Nov 2026 · “Embassy fee: $26.00 Service fee: $59.00”
For US citizens, VisaHQ lists the Vietnam Tourist e-Visa (single entry, up to 90 days) at a $59.00 service fee plus a $25.00 embassy fee, $84.00 in total, processed in 5-7 business days.visahq.com/vietnam1 Nov 2026 · “Embassy fee: $25.00 Service fee: $59.00”
For US citizens, VisaHQ lists the UK Tourist ETA at a $59.00 service fee plus a $28.00 government fee, $87.00 in total, processed in 1-3 business days.visahq.com/united-kingdom1 Nov 2026 · “Embassy fee: $28.00 Service fee: $59.00”

Refund and guarantee terms

  • For e-visas, VisaHQ refunds the order less a $25 processing fee if only the order has been placed; once the application is submitted it is non-refundable.visahq.com/refund-policy.php · 1 Nov 2026 · “Refund for E-visas Only order is placed – full refund less $25 processing fee After Submitted – Nonrefundable”
  • VisaHQ's terms say no service, embassy, courier or shipping fees are refunded because of delays or a denial.visahq.com/terms_conditions.php · 1 Nov 2026 · “No service fees, embassy fees, courier fees, shipping charges or any portion thereof will be refunded due to delays or denial of service.”

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FAQ

Is VisaHQ a government website?

No. VisaHQ describes itself as a registered third-party service provider with the US Department of State and foreign consular entities.

How much does VisaHQ charge?

For US citizens, VisaHQ lists the India Tourist e-Visa (up to 30 days) at a $59.00 service fee plus a $26.00 embassy fee, $85.00 in total, processed in 2-3 business days. For US citizens, VisaHQ lists the Vietnam Tourist e-Visa (single entry, up to 90 days) at a $59.00 service fee plus a $25.00 embassy fee, $84.00 in total, processed in 5-7 business days.

Can I get a refund from VisaHQ?

For e-visas, VisaHQ refunds the order less a $25 processing fee if only the order has been placed; once the application is submitted it is non-refundable. VisaHQ's terms say no service, embassy, courier or shipping fees are refunded because of delays or a denial.

How do I contact VisaHQ?

VisaHQ offers live chat, WhatsApp and phone support and says contacts are answered the same business day. VisaHQ shows the phone number +1-800-345-6541 next to its live chat and WhatsApp buttons. VisaHQ's Washington, DC office is open Monday to Friday 9:00 am-5:30 pm ET and its call center Monday to Friday 9:00 am-8:30 pm ET.

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Sources, all read 1 Nov 2026. visahq.com · visahq.com/about_us.php · visahq.com/contact_us.php · visahq.com/fact-sheet.php · visahq.com/faq.php · visahq.com/india · visahq.com/kenya · visahq.com/refund-policy.php · visahq.com/terms_conditions.php · visahq.com/united-kingdom · visahq.com/vietnam.