Visa ePortal

Facts from its own website

Company

• Visa ePortal says the site is operated by Visa ePortal, ABN 64 677 653 888.visa-eportal.com/about-us.php · 1 Nov 2026 · “www.visa-eportal.com is operated by Visa ePortal (ABN: 64 677 653 888).”
• Visa ePortal says its application review and processing are supervised by an OMARA-registered migration agent where applicable.visa-eportal.com/about-us.php · 1 Nov 2026 · “Application review and processing services are supervised by an OMARA-registered migration agent, where applicable.”

Headquarters

• Visa ePortal gives its address as 161 Bulli Rd, Constitution Hill NSW 2145, Australia.visa-eportal.com/contact-us.php · 1 Nov 2026 · “Address: 161 Bulli Rd Constitution Hill NSW 2145”

What it does

• Visa ePortal describes itself as an Australian-based company giving independent, non-legal support for visitor visa and travel authorisation applications.visa-eportal.com/about-us.php · 1 Nov 2026 · “We are an Australian-based company providing independent, non-legal support for visitor visa and travel authorisation applications.”
• Visa ePortal says it checks documents, prepares applications and helps submit them on request.visa-eportal.com · 1 Nov 2026 · “We support travelers through careful document checks, application preparation & submission assistance upon request.”
• Visa ePortal's disclaimer says that for Vietnam, Canada, New Zealand and UK authorisations its support is limited to procedural guidance and document preparation.visa-eportal.com/disclaimer.php · 1 Nov 2026 · “For travel authorisations issued by other countries, including Vietnam, Canada, New Zealand, and the United Kingdom, our support is restricted to procedural guidance and document preparation only.”

What it sells

Australia eVisitor and ETA · Canada eTA · New Zealand eTA · UK ETA · Vietnam e-visa

Destinations

5, counted from its own listvisa-eportal.com/contact-us.php

Support

• Visa ePortal lists the email address info@visa-eportal.com.visa-eportal.com/contact-us.php · 1 Nov 2026 · “info@visa-eportal.com”
• Visa ePortal lists the Australian phone number +61 2 7209 0449.visa-eportal.com/contact-us.php · 1 Nov 2026 · “Phone: +61272090449”
• Visa ePortal's customer service hours are Monday to Saturday, 9:00 AM to 5:00 PM Australian Eastern Standard Time.visa-eportal.com/contact-us.php · 1 Nov 2026 · “Mon - Sat, 9:00 AM to 5:00 PM (AEST Time Zone)”
• Visa ePortal says it replies to inquiries within 24 to 48 hours on business days.visa-eportal.com/contact-us.php · 1 Nov 2026 · “We respond to inquiries within 24 - 48 hours on business days.”

Last checked

1 Nov 2026

Destinations it applies for: 5

From the service's own website.

• Australia
• Canada
• New Zealand
• United Kingdom
• Vietnam

Is Visa ePortal legit? Is it official?

• Visa ePortal says it is a private, fee-based service with no affiliation to any government.visa-eportal.com · 1 Nov 2026 · “Disclaimer: Visa ePortal is a private, fee-based travel authorisation support service with no affiliation to any government or government authority.”
• Visa ePortal says travellers are free to apply directly on the official government websites at any time.visa-eportal.com · 1 Nov 2026 · “Yes. Applicants are free to apply directly through the official government websites at any time.”

Processing speed

• Visa ePortal's Express option for the Canada eTA costs USD 169 per applicant (USD 164 service fee + USD 5 government fee), with review and submission within 4 hours.visa-eportal.com/pricing.php · 1 Nov 2026 · “Express: USD 169 total = USD 164 service fee + USD 5 Government fee (We review and submit your application within 4 hours)”
• Visa ePortal's Emergency option for the UK ETA costs GBP 130 per applicant (GBP 110 service fee + GBP 20 government fee), with review and submission within 1 hour.visa-eportal.com/pricing.php · 1 Nov 2026 · “Emergency: GBP 130 total = GBP 110 service fee + GBP 20 Government fee (We review and submit your application within 1 hour)”
• Visa ePortal's Emergency option for the Vietnam e-Visa costs USD 154 per applicant for a multiple-entry visa (USD 104 service fee + USD 50 government fee), with review and submission within 1 to 2 business hours.visa-eportal.com/pricing.php · 1 Nov 2026 · “Emergency: USD 154 / Multi Entry = USD 104 service fee + USD 50 Government fee (We review and submit your application within 1 to 2 business hours)”

What it charges

• Visa ePortal's payment policy says its prices are shown exclusive of any applicable taxes.visa-eportal.com/payment-policy.php · 1 Nov 2026 · “All prices are shown exclusive of any applicable taxes.”

Refund and guarantee terms

• Visa ePortal may give a full refund if the application has not yet entered processing, or for a verified duplicate application or payment.visa-eportal.com/refund.php · 1 Nov 2026 · “A full refund may be available if your application has not yet entered processing or a verified duplicate application or duplicate payment has been identified.”
• If processing has started but the application has not been submitted, Visa ePortal refunds 100% of the government fee and 50% of its service fee.visa-eportal.com/refund.php · 1 Nov 2026 · “Refund includes: 100% of the government fee and 50% of the service fee.”
• Visa ePortal gives no refund once the application has been submitted to the immigration authority, whatever the outcome.visa-eportal.com/refund.php · 1 Nov 2026 · “Refunds are not available once your application has been submitted to the relevant immigration authority, regardless of whether it is pending, approved, or refused.”
• Visa ePortal says it cannot guarantee approval.visa-eportal.com · 1 Nov 2026 · “No. Approval decisions are made solely by the relevant government authorities. We cannot influence outcomes or guarantee approval.”

Reviews from our users

No reviews yet. Be the first to review Visa ePortal.

Compare all 20 online services

FAQ

Write a review

Used Visa ePortal? Tell others what went well or badly. An editor reads every review before it appears; we don't publish your email.