OnlineVisa

Facts from its own website

Company

• OnlineVisa's contact page names its office as Ilahi Tours and Travels FZE, Office C1-1F-SF9348, C1 Building, Ajman Free Zone, United Arab Emirates.onlinevisa.uk/contact-us · 1 Nov 2026 · “Our office ILAHI TOURS AND TRAVELS FZE, Office C1-1F-SF9348, C1 Building, Ajman Free Zone, United Arab Emirates”

Headquarters

• OnlineVisa's office is in the C1 Building of the Ajman Free Zone, United Arab Emirates.onlinevisa.uk/contact-us · 1 Nov 2026 · “Our office ILAHI TOURS AND TRAVELS FZE, Office C1-1F-SF9348, C1 Building, Ajman Free Zone, United Arab Emirates”

What it does

• OnlineVisa's terms describe it as an independent online visa assistance platform that helps travellers complete online visa, travel authorisation and ETA applications.onlinevisa.uk/legal/terms-and-conditions · 1 Nov 2026 · “OnlineVisa is an independent online visa assistance platform that helps travelers complete online visa applications, travel authorization requests, ETA applications, and related travel document services.”
• OnlineVisa's terms say it helps travellers prepare and submit their applications.onlinevisa.uk/legal/terms-and-conditions · 1 Nov 2026 · “We simplify the online visa application process by helping travelers prepare and submit applications accurately.”
• OnlineVisa says all documents are checked by its immigration team before submission to the government.onlinevisa.uk/about-us · 1 Nov 2026 · “All documents are checked by a team of immigration experts before submission to the respective government.”

What it sells

EVisas · Visa on arrival · ETAs

Destinations

6, counted from its own listIt states: 50+ countries coveredonlinevisa.uk

Support

• OnlineVisa lists email support at info@onlinevisa.uk with a stated response time within 24 hours.onlinevisa.uk/contact-us · 1 Nov 2026 · “info@onlinevisa.uk Response time: within 24 hours”
• OnlineVisa's contact page says support is available by live chat and by email.onlinevisa.uk/contact-us · 1 Nov 2026 · “Connect with us via Live Chat for instant support, or drop us an Email we respond to all messages within 24 hours.”
• OnlineVisa says 24/7 support is available on WhatsApp, email or chat.onlinevisa.uk · 1 Nov 2026 · “24/7 support available on WhatsApp, email, or chat”

Last checked

1 Nov 2026

Destinations it applies for: 6

From the service's own website.

• India
• Malaysia
• New Zealand
• Sri Lanka
• United Kingdom
• United States

Is OnlineVisa legit? Is it official?

• OnlineVisa's site disclaimer says the website belongs to a private company not affiliated with any government.onlinevisa.uk · 1 Nov 2026 · “This website belongs to a private company, not affiliated with any Government(s) or its Sponsors”
• OnlineVisa's terms say it is not a government agency, embassy or consulate unless explicitly stated.onlinevisa.uk/legal/terms-and-conditions · 1 Nov 2026 · “We are not a government agency, embassy, or consulate unless explicitly stated.”
• OnlineVisa's disclaimer says travellers may complete the formalities themselves on government websites without its assistance.onlinevisa.uk · 1 Nov 2026 · “Individuals may opt to carry out the travel formalities on their own through the Government's websites, without our professional assistance and expert service.”

Processing speed

• OnlineVisa offers standard and express processing for the India eVisa: 48 to 72 hours standard, 24 to 48 hours express.onlinevisa.uk/visas/india · 1 Nov 2026 · “Standard processing takes 48–72 hours, while express processing takes 24–48 hours.”
• OnlineVisa's UK ETA page mentions an optional expedited-processing service fee.onlinevisa.uk/visas/united-kingdom · 1 Nov 2026 · “For secure online payment of the UK Home Office fee and any expedited-processing service fee.”

What it charges

We found no visa or travel-authorisation prices on its public pages (read 1 Nov 2026).

• OnlineVisa says its price is a one-off payment that includes its processing service fee plus any government fees.onlinevisa.uk · 1 Nov 2026 · “We are completely upfront regarding our prices, it is a one-off payment which includes: our processing service fee, in addition to the government fees(s) where applicable.”

Refund and guarantee terms

• OnlineVisa's refund policy says refunds may be considered for duplicate payments, technical payment errors, failed transactions and orders cancelled before processing begins.onlinevisa.uk/legal/refund-policy · 1 Nov 2026 · “Refund requests may be considered in situations including: Duplicate payments Technical payment errors Failed transactions Orders cancelled before processing begins”
• OnlineVisa's refund policy says service fees may become non-refundable once application review has started, documents have been processed or the application has been submitted.onlinevisa.uk/legal/refund-policy · 1 Nov 2026 · “Service fees may become non-refundable once: application review has started, documents have been processed, or the application has been submitted for government processing.”
• OnlineVisa says refunds are generally not issued for visa refusals or rejections.onlinevisa.uk/legal/refund-policy · 1 Nov 2026 · “Refunds will generally not be issued for: Visa refusals or rejections”
• OnlineVisa says visa approval is never guaranteed.onlinevisa.uk/legal/refund-policy · 1 Nov 2026 · “Visa approval is never guaranteed and remains solely at the discretion of immigration authorities.”

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