Worldwide · Online visa service
Online Visas
Independent service run by Gerlior Limited in Nicosia that applies for e-visas, ETAs and e-visas on arrival on your behalf, showing the government fee and its own fee separately; you can also apply on the official government sites.
Facts from its own website
- Company
- Online Visas is operated by Gerlior Limited, a company incorporated in Cyprus (Reg. No. HE 382120, VAT 10382120A).online-visas.com/en/terms · 1 Nov 2026 · “operated by Gerlior Limited, a company incorporated in Cyprus (Reg. No: HE 382120, VAT: 10382120A), having its registered address at 11 Vladimirou Kafkaridi, Nicosia, 2548, Cyprus”
- Headquarters
- Online Visas lists its office as Gerlior Limited, 11 Vladimirou Kafkaridi, Nicosia 2548, Cyprus.online-visas.com/en/contact · 1 Nov 2026 · “Our Office Gerlior Limited 11 Vladimirou Kafkaridi Nicosia, 2548 Cyprus”
- What it does
- Online Visas says it prepares, checks and submits the application on the customer's behalf, and the decision rests with the issuing authority.online-visas.com/en/about · 1 Nov 2026 · “We prepare, check and submit your application on your behalf, and the decision always rests with the issuing authority.”
- Online Visas describes itself as an independent service that helps travellers apply for e-visas, ETAs and e-visas on arrival, naming both fees before payment.online-visas.com/en · 1 Nov 2026 · “An independent service that helps travellers apply for e-visas, ETAs and eVOAs — with both fees named before you pay.”
- What it sells
- EVisas · ETAs · EVOAs (e-visas on arrival)
- Destinations
- 14, counted from its own listonline-visas.com/sitemap.xml
- Support
- Online Visas lists email support at contact@online-visas.com.online-visas.com/en/contact · 1 Nov 2026 · “Email contact@online-visas.com”
- Online Visas says live chat is available on its website.online-visas.com/en/contact · 1 Nov 2026 · “Live Chat Available on our website”
- Online Visas says it offers 24/7 digital support, with human replies Monday to Friday in standard business hours and urgent cases prioritised.online-visas.com/en/terms · 1 Nov 2026 · “Business hours: 24/7 digital support; human support response Mon–Fri, standard business hours (local time), urgent cases prioritized.”
- Online Visas's FAQ says support is available 24/7 via chat, WhatsApp and email.online-visas.com/en/faq · 1 Nov 2026 · “24/7 customer support via chat, WhatsApp, and email.”
- Last checked
- 1 Nov 2026
Destinations it applies for: 14
From the service's own website.
Australia
Canada
Egypt
India
Indonesia
New Zealand
Russia
Saudi Arabia
Thailand
Türkiye
United Arab Emirates
United Kingdom
United States
Vietnam
Is Online Visas legit? Is it official?
Online Visas is a private business, not a government website. In its own words:
- Online Visas says it is an independent service, not affiliated with any government or embassy.online-visas.com/en · 1 Nov 2026 · “Independent service, not affiliated with any government or embassy. We prepare, check and submit your application; the decision is always the issuing authority's.”
Processing speed
- For the UK ETA, Online Visas offers Standard (processed within 24 hours), Rush (within 6 hours) and Super Rush (within 3 hours).online-visas.com/en/uk · 1 Nov 2026 · “Standard Processed within 24 hours Rush Processed within 6 hours Super Rush Processed within 3 hours”
- For the Vietnam e-Visa, Online Visas offers Standard (3 business days), Rush (1-2 business days) and Super Rush (same day).online-visas.com/en/vietnam · 1 Nov 2026 · “Standard 3 business days Rush 1-2 business days Super Rush Same day”
What it charges
| What it publishes | Page and date |
|---|---|
| Online Visas lists the UK ETA from $76 on its homepage. | online-visas.com/en1 Nov 2026 · “United Kingdom ETA from $76” |
| Online Visas's UK ETA page gives the UK government fee as £20 (about €23 / $27) and says its own service fee is charged on top, without stating the amount. | online-visas.com/en/uk1 Nov 2026 · “UK ETA Application Fee £20 (≈ €23 / $27)” |
| Online Visas lists the US ESTA from $89 on its homepage. | online-visas.com/en1 Nov 2026 · “United States ESTA from $89” |
| For the Australia ETA, Online Visas shows a government fee of $13.00 plus its service fee of $49.00, $62.00 in total. | online-visas.com/en/australia1 Nov 2026 · “Government fee $13.00 Our service fee $49.00 Total $62.00” |
| For the Canada eTA, Online Visas shows a government fee of $5.00 plus its service fee of $49.00, $54.00 in total. | online-visas.com/en/canada1 Nov 2026 · “Government fee $5.00 Our service fee $49.00 Total $54.00” |
| For the Vietnam e-Visa, Online Visas gives the government e-Visa fee as $25 USD and its service fee as from $20. | online-visas.com/en/vietnam1 Nov 2026 · “e-Visa Fee $25 USD Service Fee From $20” |
Refund and guarantee terms
- Online Visas says that if it cannot process an ETA application it refunds its service fee; government fees are not refunded.online-visas.com/en/uk · 1 Nov 2026 · “If we're unable to process your ETA application, we refund our service fee. Government fees are non-refundable.”
- On its Canada eTA page, Online Visas says its service fee is refunded after a denial only if the denial was caused by its own error.online-visas.com/en/canada · 1 Nov 2026 · “The decision is made solely by the Canadian government; government fees are non-refundable, and our service fee is refunded only if the denial was caused by our error.”
- Online Visas's terms say refunds may apply for duplicate payments, non-starter cases, or government rejections caused mainly by its own error.online-visas.com/en/terms · 1 Nov 2026 · “Our Refund Policy (separate page) explains when refunds may apply (e.g., duplicate payments, non-starter cases, or government rejections where our error is the proximate cause).”
Reviews from our users
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FAQ
Is Online Visas a government website?
No. Online Visas says it is an independent service, not affiliated with any government or embassy.
How much does Online Visas charge?
Online Visas lists the UK ETA from $76 on its homepage. Online Visas's UK ETA page gives the UK government fee as £20 (about €23 / $27) and says its own service fee is charged on top, without stating the amount.
Can I get a refund from Online Visas?
Online Visas says that if it cannot process an ETA application it refunds its service fee; government fees are not refunded. On its Canada eTA page, Online Visas says its service fee is refunded after a denial only if the denial was caused by its own error.
How do I contact Online Visas?
Online Visas lists email support at contact@online-visas.com. Online Visas says live chat is available on its website. Online Visas says it offers 24/7 digital support, with human replies Monday to Friday in standard business hours and urgent cases prioritised.
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Sources, all read 1 Nov 2026. online-visas.com/en · online-visas.com/en/about · online-visas.com/en/australia · online-visas.com/en/canada · online-visas.com/en/contact · online-visas.com/en/faq · online-visas.com/en/terms · online-visas.com/en/uk · online-visas.com/en/vietnam.