Worldwide · Online visa service

iVisa
Independent online service with offices in Miami, Madrid, Lima and Kolkata that prepares and submits eVisas, ETAs, arrival cards and other travel documents on your behalf for a fee; most of these can also be applied for on the official government sites.
Facts from its own website
- Company
- iVisa is a service provided by Document Advisor, Inc.ivisa.com/terms-and-conditions · 1 Nov 2026 · “Welcome to iVisa, a service provided by Document Advisor, Inc.”
- iVisa's site footer says Document Advisor Inc. (iVisa) is a subsidiary of HelloGov AI Inc.ivisa.com · 1 Nov 2026 · “Document Advisor Inc. (“iVisa”) is a subsidiary of HelloGov AI Inc.”
- iVisa says it is a registered company in the US state of Florida.ivisa.com/about-us · 1 Nov 2026 · “Registered company in the State of Florida”
- Headquarters
- iVisa lists its United States office at 1111 Brickell Ave, Floor 10, Miami, Florida.ivisa.com/about-us · 1 Nov 2026 · “Offices around the world United States 1111 Brickell Ave, Floor 10, Miami FL 33131”
- Since
- iVisa says it has been processing travel documents since 2013.ivisa.com · 1 Nov 2026 · “Processing travel documents since 2013, with 24/7 expert support.”
- What it does
- iVisa says it prepares, checks and submits the application for the traveller, and that travellers can also apply directly with the government.ivisa.com · 1 Nov 2026 · “We prepare, check, and submit your application — you can also apply directly with the government.”
- What it sells
- EVisas · Electronic travel authorisations (ETAs) · Visa on arrival documents · Appointment-required visas · Invitation letters · Arrival cards
- Destinations
- 114, counted from its own listIt states: more than 100 destinations; 180+ countriesivisa.com/visas
- Support
- iVisa offers live chat on its website and says its team is available 24/7, with the option to reach a person.ivisa.com/contact-us · 1 Nov 2026 · “Open a chat right here and get an answer in seconds. Our team is on it 24/7, and you can hand the conversation to a person any time.”
- iVisa offers support over WhatsApp at any time of day.ivisa.com/contact-us · 1 Nov 2026 · “Message us on WhatsApp any time, day or night, and pick the conversation back up whenever you like.”
- iVisa takes support requests by email at help@ivisa.com.help.ivisa.com/en/articles/6112152-the-ivisa-refund-policy · 1 Nov 2026 · “Message us on WhatsApp, our website chat, or at help@ivisa.com”
- iVisa lists a phone line, +1 510-288-5920.ivisa.com/contact-us · 1 Nov 2026 · “Prefer to talk? Call +1 510-288-5920”
- Last checked
- 1 Nov 2026
Destinations it applies for: 114
From the service's own website.
Antigua & Barbuda
Argentina
Armenia
ArubaAustralia
Austria
Azerbaijan
Bahrain
Barbados
Belgium
BelizeBenin
Bermuda
Bhutan
Brazil
British Virgin IslandsBulgaria
Burkina Faso
CambodiaCameroon
Canada
China
Colombia
Côte d’Ivoire
CroatiaCuraçao
Czechia
Denmark
Djibouti
Dominica
Dominican Republic
EgyptEquatorial Guinea
Estonia
Ethiopia
Finland
France
Georgia
Germany
Greece
Guinea
Honduras
Hungary
Iceland
India
Indonesia
Israel
Italy
Jamaica
Japan
Jordan
KazakhstanKenya
Kuwait
Kyrgyzstan
Laos
Latvia
Libya
LiechtensteinLithuania
Luxembourg
Madagascar
Malawi
Malaysia
Maldives
MaltaMauritius
Mexico
MoldovaMongolia
Morocco
Namibia
Nepal
Netherlands
New Zealand
Nigeria
Norway
OmanPakistan
Papua New Guinea
Philippines
Poland
PortugalQatar
Romania
Rwanda
Saudi ArabiaSeychelles
Singapore
Sint MaartenSlovakia
Slovenia
South Korea
Sri LankaSt. Kitts & Nevis
St. Lucia
Suriname
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Türkiye
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uzbekistan
Vietnam
Zambia
Zimbabwe
Is iVisa legit? Is it official?
iVisa is a private business, not a government website. In its own words:
- iVisa states that it is a private company, not a government agency.ivisa.com · 1 Nov 2026 · “iVisa is a private company, not a government agency.”
Processing speed
- iVisa offers Standard, Rush and Super Rush processing.ivisa.com/blog/ivisa-rush-super-rush-processing-explained · 1 Nov 2026 · “When you apply through iVisa, you can choose Standard, Rush or Super Rush processing.”
What it charges
| What it publishes | Page and date |
|---|---|
| iVisa lists the UK ETA from $129.99 as one all-in checkout price; the page does not show the government fee separately. | ivisa.com/visas/united-kingdom/eta1 Nov 2026 · “UK ETA Travel authorisation From $129.99” |
| iVisa lists the US ESTA from $129.99 as one all-in checkout price; the page does not show the government fee separately. | ivisa.com/visas/usa/esta1 Nov 2026 · “U.S. ESTA Travel authorisation From $129.99” |
| iVisa lists the 30-day India Tourist eVisa from $114.99, an all-in price that it says includes its service fee; the government fee is not shown separately. | ivisa.com/visas/india1 Nov 2026 · “India Tourist eVisa — 30 days From $114.99” |
| iVisa lists the single-entry Vietnam eVisa from $114.99, an all-in price that it says includes its service fee; the government fee is not shown separately. | ivisa.com/visas/vietnam1 Nov 2026 · “Vietnam eVisa — Single entry From $114.99” |
Refund and guarantee terms
- Under iVisa's refund policy for eVisas, neither the iVisa service fee nor government fees are refunded once the order is waiting on the government, complete or rejected.help.ivisa.com/en/articles/6112152-the-ivisa-refund-policy · 1 Nov 2026 · “Waiting on government, complete or rejected 0% 0%”
- iVisa says that if a customer bought its optional Denial Protection and the government rejects the application, the iVisa service fee and government fees are refunded in full, but the Denial Protection fee is not.help.ivisa.com/en/articles/6112152-the-ivisa-refund-policy · 1 Nov 2026 · “If you purchased Denial Protection and the government rejects your application, the iVisa service fee and government fees & add-ons are fully refunded. The Denial Protection fee is not refunded.”
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FAQ
Is iVisa a government website?
No. iVisa states that it is a private company, not a government agency.
How much does iVisa charge?
iVisa lists the UK ETA from $129.99 as one all-in checkout price; the page does not show the government fee separately. iVisa lists the US ESTA from $129.99 as one all-in checkout price; the page does not show the government fee separately.
Can I get a refund from iVisa?
Under iVisa's refund policy for eVisas, neither the iVisa service fee nor government fees are refunded once the order is waiting on the government, complete or rejected. iVisa says that if a customer bought its optional Denial Protection and the government rejects the application, the iVisa service fee and government fees are refunded in full, but the Denial Protection fee is not.
How do I contact iVisa?
iVisa offers live chat on its website and says its team is available 24/7, with the option to reach a person. iVisa offers support over WhatsApp at any time of day. iVisa takes support requests by email at help@ivisa.com.
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Sources, all read 1 Nov 2026. help.ivisa.com/en/articles/6112152-the-ivisa-refund-policy · ivisa.com · ivisa.com/about-us · ivisa.com/blog/ivisa-rush-super-rush-processing-explained · ivisa.com/contact-us · ivisa.com/terms-and-conditions · ivisa.com/visas/india · ivisa.com/visas/united-kingdom/eta · ivisa.com/visas/usa/esta · ivisa.com/visas/vietnam.